This policy applies only to the mobile application for photovoltaic power station monitoring and operation: Velox Live.Last Updated: March 04, 2026
We fully understand the importance of your personal information and will do our utmost to protect its security and reliability. We are committed to maintaining your trust by adhering to the following principles: consistency of rights and responsibilities, clear purpose, opt-in consent, data minimization, security assurance, user participation, transparency, and more. We also promise to adopt corresponding security measures in line with mature industry standards to protect your personal information.
Please read and understand this privacy policy carefully before using our products or services.
Our product is developed based on DCloud uni‑app (5+ App/Wap2App). During operation, we need to collect your unique device identifiers (IMEI/android ID/DEVICE_ID/IDFA, SIM card IMSI information) to provide statistical analysis services, and analyze and improve performance and user experience through app launch data and error logs to deliver better services. For details, please refer to the DCloud User Service Terms.
Our product integrates the Getui push service to promptly send you failure notifications when your power station malfunctions, helping you resolve on‑site issues and reduce power generation losses. Push service provider: Beijing Daily Interactive Co., Ltd. We may provide your device platform, manufacturer, brand, device identifier, app list, network information, and location‑related information to Daily Interactive for push services. When sending push messages, we authorize Daily Interactive to perform link adjustment and reactivate closed SDK push processes to ensure you receive timely alerts. For details, please refer to the Getui User Privacy Policy.
Our product integrates Amap (AutoNavi) location services. We use your location information to locate your power station. When a failure occurs, operation and maintenance personnel can use this location to navigate to your station quickly for repair and ensure your revenue. For details, please refer to the Amap Privacy Policy.
We only collect and use your personal information for the business functions stated in this policy to provide products or services. You may choose whether to provide such information; however, in most cases, failure to provide it may prevent us from delivering corresponding services or responding to your inquiries.
When using our services, you allow us to collect information you voluntarily provide or that is necessary for service provision, including access to your device IMEI, storage, network connectivity, camera, phone calls, and location.
The information we collect is used to provide photovoltaic power station monitoring and protection:
Device information: Push real‑time failure alerts
Storage permission: Save power station configuration
Network connectivity: Communicate with the PV cloud platform for real‑time generation data
Camera: Scan QR codes to identify device serial numbers for quick setup
Phone call function: Contact maintenance personnel quickly
Location permission: Enable navigation for on‑site maintenance
The above information remains authorized during service usage. We will stop using and delete such information when you terminate the push service.
We will legally de‑identify or anonymize collected information. Information that cannot identify a natural person alone or in combination with other data is not personal information under law. If non‑personal information is combined to identify you, it will be treated as personal information under this policy during such combined use.
To better operate, improve technology and services, or due to business strategy changes, if we collect, use, or process information beyond the scope stated, or use collected information for other purposes not specified, we will notify you within a reasonable time and obtain your prior consent.
To ensure proper website operation, we store small data files called Cookies on your computer or mobile device. Cookies typically contain identifiers, site names, and characters. They help websites store your access preferences.
We will not use Cookies for purposes outside those stated in this policy. You may manage or delete Cookies according to your preferences. Most browsers support disabling Cookies, but you may need to reset preferences manually on each visit.
We will not share your personal information with any other companies, organizations, or individuals except in the following cases:
With your explicit consent.
As required by laws, regulations, or mandatory government requirements.
With our affiliated companies: only necessary information is shared, limited to the purposes stated. Affiliates will seek re‑consent if changing processing purposes.
With authorized partners: only to achieve stated service purposes. We share only necessary information legally, legitimately, minimally, specifically, and clearly. You agree that we and partners may use collected information for other services in compliance with applicable laws and regulations.
Authorized partner:
Push service provider: Getui. We may use your device platform, manufacturer, brand, model, system version, device identifier, and serial number as tags to push power station anomaly alerts via Getui for convenient operation and maintenance.
We use industry‑standard security measures to protect your information from unauthorized access, disclosure, use, modification, damage, or loss. We take all reasonable and feasible steps to safeguard your data, including SSL encryption, HTTPS browsing, encryption technologies, trusted anti‑attack mechanisms, access control, and employee privacy training.
We collect no irrelevant information and retain data only for the period necessary to achieve the stated purposes, unless extended by law or permitted by regulation. The Internet is not 100% secure. While we strive to protect your information, we cannot fully eliminate risks of unauthorized access, theft, tampering, or destruction. You understand and voluntarily accept such Internet risks.
If you wish to cancel your account and delete related information, select the Account Cancellation function in the personal center and provide your contact information. We will contact you to confirm and delete your account information after verification. Since this app provides monitoring and maintenance for your PV station, account deletion may affect your revenue. To prevent accidental operations, deletion occurs only after confirmation.
If you have questions, comments, or suggestions regarding this privacy policy, please contact us:Email: veloxdigital706@gmail.com